Frequently asked questions (FAQ)
Click on questions and underlined links.
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Purchase:
How do I purchase your software? What delivery options do I have?
You can use your a credit card, PayPal, wire transfer, or check (for US only). All these options are available when you order a product from our website. All software from our website is downloadable, but you can also order the 4Team BCD, which contains installation files and documentation and is sent by regular mail.
Do you provide a discount for non-profit organizations?
Yes, we do. Send us your NPO statement of exemption by faxand indicate the name of the actual purchaser and his/her email address where we can send the Promo Code that will generate a 15% discount.
I've just purchased the program but still don’t have the Activation Code.
We email Activation Codes within 24 hours after the purchase. But on workdays we usually send Activation Codes within 1 hour.Please send us an email or call us if you don't receive it within this period.
Please send us an email or call us after the purchase, and we will send you a new Activation Code.
Installation:
I'm not a PC professional. Can I get help to install and tune-up the trial?
Yes, you can get a free email and LiveChat Help support in order to install and tune-up the program properly. Please check the Support part of this Help.
Yes, you need to have Administrator rights to install Memory Dialer.
Will I loose all Product data if I reinstall it?
No.
Compatibility:
Does your product work with Microsoft Exchange?
Yes, it does. Memory Dialer works on Exchange type profiles. Please also check other system requirements as well.
Does the product work with localized Outlook versions (German, Spanish, French, etc.)?
Yes, it does.
Trying out Memory Dialer:
Please send an extension request to support@outlook4team.com. Please provide your name, phone number, and your team size and describe the purpose of the extension.
Please refer to 4Team support by email or via live chat.
How do I update from the previous product version to a new one?
You must uninstall the previous version (go to Control Panel Add or Remove Programs) and download and install the new one.
Working with Memory Dialer:
In order to fully employ the dialing mode "Microphone & Speakers", you need a speakerphone full-duplex voice modem on your workstation.